Privacy Policy

DATA CONTROLLER

Identity: Vanesa Estefanía Sastre (Juliet’s) (also referred to as the provider)
NIF: Y0671491C
Postal Address: Plaça de la Mare de Déu de la Salut, 4, 2º 1º, 07002 Palma de Mallorca (Balearic Islands)
Email: info@juliets.es

Vanesa Estefanía Sastre (Juliet’s), as the controller of the website, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), and other applicable legal regulations on personal data protection, as well as Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSICE), informs you that the necessary technical and organizational security measures have been implemented to ensure and protect the confidentiality, integrity, and availability of the data provided.

 

PURPOSE OF PROCESSING

Your personal data will only be used for the following purposes:

  • To carry out necessary commercial and administrative procedures with website users;
  • To send advertising communications by email, fax, SMS, MMS, social networks, or any other electronic or physical means, if the user has expressly consented to receive commercial communications by subscribing to the NEWSLETTER;
  • To respond to inquiries and/or provide requested information;
  • To perform the services and/or deliver products contracted or subscribed to by the user;
  • To use your data to contact you, both electronically and non-electronically, to get your opinion about the service provided;
  • To notify you of significant changes in the privacy policy, legal notice, or cookie policy;
  • To conduct profiling and usability analysis;
  • Customer and/or supplier data will be processed within the contractual relationship to fulfill administrative, tax, accounting, and labor obligations under applicable legislation.

You may withdraw your consent at any time by sending an email with the subject “Unsubscribe” to info@juliets.es.

In accordance with the LSSICE, Vanesa Estefanía Sastre (Juliet’s) does not engage in SPAM practices and does not send unsolicited commercial emails. All communications you receive will include an option to revoke your prior consent.

We will not process your data for any purpose other than those described unless required by law or a court order.

 

LEGAL BASIS FOR PROCESSING

The legal basis for data processing is your consent, which will be requested when checking the appropriate box when your data is collected.

Failure to provide the requested personal data or not accepting this privacy policy will make it impossible to subscribe, register, or receive information about the provider’s products and services.

In cases where there is a pre-existing contractual relationship, the legal basis for fulfilling the necessary administrative, tax, accounting, and labor obligations will be that contractual relationship.

 

RECIPIENTS OF DISCLOSURES OR TRANSFERS

Vanesa Estefanía Sastre (Juliet’s) does not transfer or disclose data to third parties unless required to comply with a legal procedure, legal obligation, or with the user’s prior consent.

No international data transfers will be made without your prior consent. However, your account may be blocked or deleted if there are indications of criminal activity. The information provided will only be what the provider currently holds.

The information you provide through the website or application will be hosted on servers contracted by Vanesa Estefanía Sastre (Juliet’s) with Raiola Networks SL (NIF B27453489, tax address: Avda de Magoi 66 SS Dcha, Lugo). Data processing is regulated by a data processing agreement between the provider and Raiola. Raiola will not subcontract services involving data processing without prior consent.

 

COMMUNICATIONS

Any communication sent will be incorporated into the information systems of Vanesa Estefanía Sastre (Juliet’s). By accepting these terms and policies, the user expressly consents to the following actions, unless stated otherwise:

  • The sending of commercial/promotional communications via any enabled means to inform users about activities, services, promotions, advertising, news, offers, and other related information.
  • If the user subscribes to the NEWSLETTER, communications may be sent electronically regarding activities, promotions, and offers, and providing information about services and products similar to those previously requested or of interest.
  • Retention of data for the legally established periods.

 

RIGHTS OF INTERESTED PARTIES

As a user/data subject, you may exercise the following rights by sending a written request to the postal address provided above or by email to info@juliets.es, with the subject “DATA PROTECTION, RIGHTS EXERCISE”:

  • Right of Access: Know and obtain information about your processed personal data.
  • Right to Rectification: Correct errors and amend inaccurate or incomplete data.
  • Right to Erasure: Request deletion of inadequate or excessive data.
  • Right to Object: Prevent or stop the processing of your personal data.
  • Right to Restrict Processing: Mark data to restrict future processing.
  • Right to Data Portability: Receive your data and transmit it to another controller.
  • Right Not to Be Subject to Automated Decisions: Not to be subject to decisions based solely on automated processing, including profiling.

You may withdraw your consent at any time, without affecting the lawfulness of prior processing. You may also file a complaint with the data protection authority at agpd.es if you believe your rights have been violated.

 

DATA RETENTION

Your data will be retained for as long as there is a commercial relationship or until you exercise your rights to erasure, opposition, or restriction. Some data may be kept for up to 2 years for legal or internal dispute purposes related to website misuse.

No automated decisions will be made that significantly affect you.

 

OFFICIAL COMMUNICATION CHANNELS

The official communication channels are the corporate phone, business mobile phones, and corporate email. If you send information through other means, Vanesa Estefanía Sastre (Juliet’s) is not responsible for the security of that communication.

 

ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

  • Data provided through the website’s various services;
  • Data from contact forms;
  • Data collected via cookies (as explained in the Cookie Policy).

Failure to provide required data will prevent us from fulfilling your request. You confirm that all data provided is accurate and up to date. Notify us of any changes.

If you purchase services through www.juliets.es, we may request personal information.

All photos on the website are the property of Vanesa Estefanía Sastre (Juliet’s) or used with permission.

 

SOCIAL MEDIA

Vanesa Estefanía Sastre (Juliet’s) may have official pages on social networks. Data collected from followers or users interacting on these platforms will be processed according to this privacy policy and each platform’s terms of use.

Data will be used to manage our presence, inform about services and promotions, and other lawful uses.

Publication of content that is:

  • Illegal or violates good faith;
  • Offensive, disrespectful, or inappropriate;
  • In violation of legal, ethical, or social norms;

is prohibited and may be removed without prior notice.

Messages sent via social networks will be stored and used to send relevant information. Vanesa Estefanía Sastre (Juliet’s) is not responsible for the security of social network platforms.

 

SECURITY MEASURES

Your data will be treated confidentially. All necessary technical and organizational security measures have been implemented to prevent unauthorized access, alteration, loss, or theft. All systems comply with current legal standards for integrity and security.

 

LANGUAGE

The applicable language of this Privacy Policy is English. If there is any contradiction in a translated version, the English version shall prevail.

 

NEWSLETTER SUBSCRIPTION

If you subscribe to our newsletter, your data will be used to manage that subscription and send communications. Data will be stored while the mutual interest remains, and then securely deleted or anonymized. Data will not be shared with third parties unless required by law.

 

TESTIMONIAL PUBLICATION

If you submit a testimonial, the data will be processed to publish your experience and help other users. Your name will be the only personal data displayed, and data will be deleted when no longer necessary.

 

CHANGES TO THIS PRIVACY POLICY

Vanesa Estefanía Sastre (Juliet’s) reserves the right to modify this policy in accordance with legal or jurisprudential developments.

 

GOVERNING LAW

All relationships between Vanesa Estefanía Sastre (Juliet’s) and users of this website are governed by Spanish law. The parties submit to the jurisdiction of the Courts and Tribunals of Palma de Mallorca for any disputes.